SMART work design not only prevents harm by addressing psychosocial risks, but also enables both workers and organisations to thrive. This model proposes that SMART work has five dimensions:
• Stimulating – “A high degree of mental complexity and variety as a result of the nature and organization of one’s work tasks, responsibilities, and relationships”
• Mastery-oriented – “When work is organized in a way that one can understand what one’s tasks, activities, relationships, and responsibilities are, how they ‘fit’ in the wider system, and how well they are executed”
• Agentic – “A high degree of autonomy, control, and influence over one’s work tasks, activities, relationships, and responsibilities”
• Relational – “Experiencing support, connection, and an opportunity to positively impact others as a result of the nature and organization of one’s tasks and activities”
• Tolerable – “Work demands that are not overly taxing of one’s personal resources / coping ability and/or that do not significantly impair one’s ability to carry out non-work roles.”
