Privacy Policy
Website (EAP Assist)
Introduction
EAP Assist is committed to protecting your privacy. All personal information is managed in a fair and transparent manner in compliance with the Privacy Act 1988 (Cth).
Information We Collect
- Contact details (name, email, phone number)
- Service usage information (subscriptions, orders, invoices)
- Technical data (cookies, IP address, browsing statistics)
How We Use Your Information
- To provide and manage our services
- To communicate with clients (notifications, invoices, support)
- To improve the quality and security of our website
Sharing of Information
We do not sell personal data. Information may only be shared with:
- Technical providers (hosting, email, payment services)
- Legal authorities if required by law
Security
We implement technical and organizational measures to protect your data against unauthorized access.
Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information
- Request correction or deletion
- Limit or object to processing
Contact
For any privacy-related inquiries: support@eapassist.com.au
Mobile App (AskEAPs)
Introduction
AskEAPs is an assessment questionnaire app provided by EAP Assist. It allows users to complete self-assessment surveys and receive tailored resources.
Information We Collect
- Questionnaire responses (e.g., stress, wellbeing, lifestyle indicators)
- Anonymized data used to generate assessment scores
- Email address (only if the user opts to receive resources by email)
How We Use Your Information
- To provide personalized assessment results
- To deliver resources and recommendations based on responses
- To improve the app and its content
Sharing of Information
- Data is not shared with third parties for commercial purposes
- Responses are treated confidentially and used only to provide the service
Security
All data is securely stored and protected against unauthorized access.
Your Rights
You may request deletion of your data or choose not to provide certain information.
Contact
For privacy concerns: support@eapassist.com.au
