EAP Assist Hearing Aid

Hearing Aids

As part of our ongoing commitment to the health & wellbeing of all employees EAP Assist is making Hearing Aids available & affordable. It is well known that the hearing health of employees is directly connected to their overall health & wellbeing.

EAP Assist will provide our registered employers with Hearing Aids to lease at a one-off fee of $49.00 per unit, significantly reducing the normally prohibitive high up-front purchase costs. Employers will be able to keep the Hearing Aids for this one-off lease fee while remaining financially registered with EAP Assist. *(Please see Terms & Conditions below).

When employees are able to hear & engage with the world around them they live better & healthier lives. When employers put their employee’s health, safety & wellbeing first, they create a workplace culture of engagement & care, while simultaneously increasing their ROI & productivity. Hearing loss isn’t just an ear issue, it is a quality of life & health issue. Minimum order is 2 units.

Employee benefits of EAP Assist Hearing Aids include:

1. Improved workplace engagement as communication is improved.
2. Stronger workplace relationships resulting from better communication.
3. Strengthening of an all inclusive supportive workplace culture.
4. Improved workplace safety due to improved hearing in challenging environments.
5. Improved cognitive abilities compared with those individuals with hearing loss.
6. Reduced likelihood of depression & anxiety compared with those with hearing loss.
7. Adults with hearing loss are more likely to develop Dementia.
8. Individual with hearing loss are three times more likely to experience fall injuries.
9. Hearing loss is related to High Blood Pressure.
10. Up to 95% of hearing loss can be treated with hearing aids.

Hearing Aid Purchase Request Form

Terms & Conditions *Hearing Aids will be required to be returned to EAP Assist if & when the employer is no longer financially registered with EAP Assist. Hearing Aids which are not returned will be billed at $150.00 each. Hearing Aids supplied under our lease terms remain the property of EAP Assist. Hearing Aids will revert to the ownership of the leasee (employer) after 5 years of consecutive registration.

Usage and Operation: EAP Assist Hearing Aid

1. Installation of Earplug
Insert the hearing aid earphone plug into the earphone by the size hole, then connect the earplug to the earphone connector.

2. Available Earplug (As below picture 1.2.3 shown)

2.1 Pinch the earplug with thumb and index finger. Place the earplug inlet toward your ear canal and the hearing aid hangs on the auricle.
2.2 Insert the ear mold into the ear canal carefully. Slight backward rotation of the ear mold may be required. Ear molds should be close to your ears and comfortable. Gently pull the earlobe back and down to help you more easily insert the ear mold into the ear canal.
2.3 Hang the hearing aid on your auricle.
Ear Hearing

2.4 Available thin tubing (As below pictures 4 & 5)
2.4.1 Hang the hearing aid on your auride. The thin tubing should be attached to the skin of the cheek without protruding.
2.4.2 Pinch the thin tubing which connected to the ear mold and insert the ear mold into your ear canal slightly.
2.4.3 Place a strip in the ear and place it at the bottom of the ear canal opening.
Ear Hearing
3. On/OFF Function
Power switch position, “ON”, “OFF”

4. Volume Control
4.1 Volume adjustment
4.1.1 First adjust the volume to 2 or 3 position to test if the volume of the hearing aid is normal.
4.1.2 Adjustment method: Use your thumb to hold the knob, gently and slowly turn it up or down, as shown in Picture 6.

5. Whistling Sound
Also known as acoustic feedback, it is a normal phenomenon in the work of hearing aids. The higher the power and frequency, the more likely it is to occur. If it happens, the following methods should be used to improve:

5.1 Turn down the volume;
5.2 Tightly fit the earplugs to the ear canal or change the earplugs of the larger one to ensure thaht the sound does not leak or save leakage;
5.3 Gradually increase the sound and then leave your hand away from the ear (to avoid acoustic reflection). At this time. the whistling sound will be controlled and improved.

6. Charging Method
Accessories: Power adaptor, DC interface USB cable

6.1 First turn on the hearing aid power supply and adjust the volume to the 1 gear. Connect the power adapter, USB cable and hearing aid. If the hearing aid display light is not on pull out the USB cable and reconnect it to make the hearing aid display light bright to ensure good contact. The red light indicates that the power is not full and the green light indicates that the power is full.

6.2 Wired charging cautions:

a. The first charge should ensure sufficient charging time (not affected by the charging indicator) and should be guaranteed to reach 10-12 hours of charging time.
b. If the hearing aid is not used for a long time, the battery will be seriously deficient due to self-discharge. For this case, the battery should be charged and the charging time should reach 10-12 hours. Even if the charging indicator turns green the charging should not stop (guaranteed to reach 10-12 hours).
c. Battery over-discharge hazard:

1)Will reduce the battery capacity, affecting the battery life of different degrees;
2)When charging again, different levels of voltage will be generated causing the charging indicator to turn green in advance; if the above phenomenon occurs, the charging of the indicator should not be considered, charging should be performed, and the charging time of 10-12 hours should be guaranteed. This will return to normal working condition by repeated use.

Daily Maintenance Repair

Hearing aids are sophisticated and sensitive electronic devices and it is important to keep it clean and dry.

1. Wipe the grease or moisture from the hearing aid casing with a soft dry cloth or tissue. If the hearing aid is in a humid environment or is often in contact with sweat please turn off the hearing aid and put it in a dry box when not wearing it at night.

Please pay attention to the following points for better use:

  • Do not place the hearing aid under the burning sun, close to a stove or other heat source;
  • Do not use hearing aids in showers, swimming, rain or in humid environments such as saunas and steam baths;
  • Carefully protect the hearing aid from falling onto the ground or other hard surface;
  • Avoid contact with chemicals or strong detergents.

Ear Hearing

2. Clean microphone sound input port
In order to ensure the performance of hearing aid please keep microphone sound input port clean. Use soft brush to wipe the microphone sound inlet port.