Research has identified the six key ingredients for work satisfaction, including purpose, respect and autonomy. The recipe for work satisfaction can serve as a standard for evaluating your experience and making decisions. No single workplace likely contains all six ingredients, but the recipe serves as an aspirational blueprint.
Meaning and Purpose
Satisfying work is purposeful; it makes a difference. It doesn’t have to be world changing in impact, but it’s necessary and contributes to some larger goal. Ideally, your work clearly makes a difference to someone somewhere. However, many of us work in specialized areas within large organizations. In those cases, it is important to be able to identify how what you do at work fits within the larger context, and the value of what you do as a contribution to the end goals that are meaningful.
Respect and Fairness
In a satisfying work setting, everyone feels respected as an individual and believes that everyone is treated fairly. That doesn’t mean that everyone has to like each other, or even get along, but there isn’t the perception that some people are put down or treated unequally. As a result, people feel safe being themselves. A key ingredient of an unhealthy workplace is the experience of a blame culture, or the perception that some people are treated differently because they are either scapegoats or “favourites” of management, or the group as a whole.
Autonomy and Choice
Generally, we prefer more rather than less choice and control over what we do and how we do it. In fact, humans tend to actively resist encroachment on their autonomy. So, a great way to discourage people is to insist that they have to do something, specifying when and how it has to be done in a rigid, limited way. Depending on the work, such specification may be necessary. In that case, it’s important to emphasize that the rigidity is necessary because of the nature of the work or final product, and not simply because of a supervisor’s needs for power or control. Ideally, workers are given as much latitude as possible as to when and how their work is done.
Camaraderie and Teamwork
Humans are social creatures and working in a socially supportive setting is important for work satisfaction. Ideally you like the people with whom you work, share some degree of affinity or fellowship, and the group functions well as a cohesive team with a shared identity and mission. The antithesis of camaraderie and teamwork is the formation of cliques and widespread gossip, which I wrote about here.
Improvement Focus
People performing meaningful work want to do a good job. So, a satisfying work setting includes a shared focus on excellence and continued improvement. Ideally, everyone on the team is invested in doing their best and helping each other develop professionally. So, candid constructive feedback is the norm and is provided and received comfortably and appreciated.
Recognition
We need to be “seen” as individuals, and in a satisfying work environment, people feel valued as individuals. Each person’s contributions are recognized by management and the group as a whole. In a healthy work culture, excellence and successes are openly celebrated and rewarded.
