The DISC behavioural model is a powerful tool for understanding different behavioural and leadership types. It is helpful for improving communication, collaboration and leadership. It describes into four main behavioural types: Dominance (D), Influence (I), Steadiness (S) and Conscientiousness (C). Each type has unique motivators, and preferred ways of working. Learning about them and adapting your approach based on these insights, you can build stronger relationships and create a more productive work environment.
Dominance (D) – Results-Driven Doer
Key behaviours:
– Direct, decisive and assertive
– Goal-oriented and competitive
– Enjoys challenges and taking control
How to Work Best with a High D Results Driven Doer:
- Be direct and to the point – Avoid small talk and get straight to the purpose of your conversation. They appreciate efficiency.
- Focus on results – Emphasize the outcomes, goals and impact of your ideas rather than the details.
- Give them autonomy – Micromanaging will frustrate them; instead, offer big-picture objectives and let them take the lead.
- Be prepared for challenges – They enjoy a good debate and may push back, but it’s not personal—it’s how they engage.
Influence (I) – People Oriented Enthusiast
Key behaviours:
– Outgoing, enthusiastic and persuasive
– Enjoys social interaction and collaboration
– Motivated by recognition and positive reinforcement
How to Work Best with a High I People Oriented Person:
- Keep interactions engaging and positive – They thrive in dynamic, friendly environments, so build rapport before diving into work topics.
- Encourage creativity and brainstorming – They love to share ideas and think outside the box.
- Recognize their contributions – Regular praise and public recognition keep them motivated.
- Help with follow-through – While full of energy, they may struggle with details and deadlines, so gentle reminders can be helpful.
Steadiness (S) –Reliable Team Player
Key behaviours:
– Loyal, patient and empathetic
– Values stability and teamwork
– Prefers a supportive, low-conflict environment
How to Work Best with a High S Reliable Team Player:
- Provide a stable and predictable environment – They prefer consistency and dislike abrupt changes.
- Take a collaborative approach – They are natural team players, so include them in discussions and decision-making.
- Be patient and supportive – They may need more time to process changes and make decisions but will deliver quality work.
- Avoid aggressive tactics – They respond best to encouragement and constructive feedback rather than confrontation.
Conscientiousness (C) – Detail-Oriented Analyst
Key behaviours:
– Precise, analytical and systematic
– Values accuracy, logic and structure
– Prefers working independently with clear expectations
How to Work Best with a High C Detail Oriented Analyst:
- Provide clear expectations and details – They appreciate well-structured plans, data and logical reasoning.
- Respect their need for accuracy – Don’t rush them into decisions; allow time for research and analysis.
- Communicate with facts over emotions – They are driven by logic, so focus on objective information rather than feelings.
- Give them space for independent work – They are highly self-sufficient and work best with minimal interruptions.