Privacy Policy
Mobile App (AskEAPs)
Introduction
AskEAPs is an assessment questionnaire app provided by EAP Assist. It allows users to complete self-assessment surveys and receive tailored resources.
Information We Collect
- Questionnaire responses (e.g., stress, wellbeing, lifestyle indicators)
- Anonymized data used to generate assessment scores
- Email address (only if the user opts to receive resources by email)
Medical Disclaimer
This app provides mental health screening scores for informational purposes only. It does not replace medical advice, diagnosis, or treatment. Users should always consult a qualified healthcare professional for any health concerns.
How We Use Your Information
- To provide personalized assessment results
- To deliver resources and recommendations based on responses
- To improve the app and its content
App Access
Our mobile applications, including AskEAPs, are restricted to members of EAP Assist. Access is provided through a secure access code issued to members. These codes are used solely to verify membership and enable access to the app’s features. Access codes are managed securely and are not disclosed to unauthorized parties.
Sharing of Information
- Data is not shared with third parties for commercial purposes
- Responses are treated confidentially and used only to provide the service
Security
All data is securely stored and protected against unauthorized access.
Your Rights
You may request deletion of your data or choose not to provide certain information.
Contact
For privacy concerns: support@eapassist.com.au
