Emotional dysregulation refers to difficulty in managing emotional responses, leading to intense, unpredictable or inappropriate reactions. While everyone experiences strong emotions, individuals struggling with emotional dysregulation often have trouble controlling anger, frustration, anxiety or sadness. This can result in impulsive behaviour, interpersonal conflicts or difficulty adapting to stress.
In the workplace, emotional dysregulation can create challenges for both the individual and their colleagues. It may manifest as outbursts of frustration, mood swings, difficulty accepting feedback or an inability to manage stress constructively. This can disrupt team dynamics, lower morale and reduce productivity. When emotional dysregulation is not addressed, it can lead to workplace tension, burnout and increased staff turnover.
How to Manage Emotionally Dysregulated Colleagues
Don’t Take It Personally: It’s important to recognize that an emotionally dysregulated colleague’s reactions are about them, not you. Their intense emotions are often triggered by personal stressors or underlying difficulties rather than your actions. Maintaining this perspective can help you avoid feeling personally attacked or defensive.
Practice Emotional Detachment: Emotional detachment doesn’t mean ignoring or dismissing someone’s struggles—it means protecting your own emotional well-being. Set boundaries and avoid getting drawn into unnecessary emotional conflicts. If a colleague is reacting strongly, stay calm, listen objectively and avoid escalating the situation.
Model Emotional Regulation: Responding with calmness and composure can help de-escalate emotionally charged situations. Keep a steady tone, remain solution-focused, and acknowledge their concerns without reinforcing negative behaviour. Leading by example can encourage emotionally dysregulated colleagues to adopt a more balanced
Set Boundaries and Seek Help When Needed: If a colleague’s emotional dysregulation is disruptive or impacts your ability to work effectively, don’t hesitate to involve HR. Reporting concerns is not about getting someone in trouble but about ensuring a healthy and productive work environment for everyone. HR professionals can offer mediation, support resources, or adjustments to help manage workplace dynamics.